Business Process Outsourcing (BPO)

Business Process and Differentiation in Outsourcing

In today’s competitive work environment and weakened economy, companies are struggling to maintain profitability, yet alone growth. Relevante’s Business Process Outsourcing (BPO) is a strategic step for companies looking to improve service levels, reduce costs with shared services, standardize processes, improve operational efficiencies, and gain access to expertise without investing in technology and accounting skills. Our BPO is not just meant as outsourcing, rather it is believed as an ongoing process to enhance our clients’ business by providing a high quality service and customer service globally that meets business requirements. BPO offers both onshore and offshore outsourcing and consulting services to cut costs & improve quality. BPO focuses on relations to process-driven disciplines of Technology, Finance, Operations and Administration.

More than ever, customers want BPO partners who can add value to their business and provide competitive differentiation. Companies of all sizes are being asked to do more with less, often resulting in projects or entire business functions that lack focused attention. To become relevant, BPO services are evolving from a labor arbitrage model towards a value creation “shared services” model. Our BPO solutions allow companies to quickly scale up full time resources to meet the demands of the ever changing business climate while temporary work assignments jeopardize productivity gains and the retention of core intellectual knowledge within your business.

Relevante Business Process Outsourcing

Whether handling a core competency or a non-core function in your organization, we’ll design a program to meet your unique requirements. We have the resources to recruit highly qualified professionals quickly and we put the retention programs in place to ensure you’ll always have access to people with the critical skills you need. Our BPO solutions leverage our core resourcing expertise to deliver increased scalability and reduce overall costs for business functions and process, across multiple disciplines and globally.

Our clients depend on us to manage many of their accounting and technology operations, business research, emarketing, back office operations, and ongoing support with local leadership and accountability that focuses on quality and results. Our clients gain visibility, business growth, and relevant business impact through our solutions; industry focused platform BPO solutions, and integrated IT BPO services.

We bring deep BPO experience, with Centers of Excellence in:

  • Accounting Operations Outsourcing and Training
  • Market Research
  • Contact Center
  • Internal Audit
  • Information Technology – Functional , Technical, Project Management
  • Accounting – Functional, Technical, Program / Project Management
  • Application Development & Integration
  • Business Intelligence & Process / Performance Management
  • Application/ Vendor Selection and evaluation
  • Clinical Information Systems
  • Due diligence / Mergers & Acquisitions
Why Relevante?
  • Consultative, collaborative partner – we take on your business challenges as our own with a holistic approach to address the areas of greatest concern. We’ll proactively communicate course corrections as needed and provide transparency to enable you to maintain a pulse on the business.
  • Resourcing expertise – it’s the foundation of our business so regardless of skillset or work environment, we will deliver the right mix of talent.
  • CXO expertise – our consultants have been delivering predictable results since 2002 and many have built and grown businesses in the past.
  • Global Presence, Local Delivery – Our ability to help you build your operations and processes globally is a unique differentiator for both your business as well as ours.