Speech Recognition

Whether cloud based or premise solutions, organizations are aggressively deploying speech applications – largely because of its proven return on investment (ROI) and positive impact on customer service. Relevante is a leading systems integrator of speech solutions by delivering best-of-breed technology.

Speech Recognition solutions empower businesses with enterprise wide speech recognition and Text-To-Speech capabilities that improve customer service, increase mobile employee productivity and reduce operating costs. With the ability to retrieve information and process repetitive tasks using simple spoken commands, Speech Recognition solutions connect you and your customers to the information they need anytime, anywhere, and ensures compliance with hands-free legislation.

Deliverables

  • Eliminate keypad frustration and improve customer service with support for simple, spoken requests
  • Automate call routing and free up employees time to handle more complex customer inquiries
  • Multi-language packs
  • Speed up employee collaboration with speech-enabled phone directories, email and calendaring