A Fortune 500 Chemical Company’s facilities department provided property related services to both internal and external customers based on defined SLAs. In October, 2004, the company’s accountants noted that the Accounts Receivable (A/R) over sixty days old had grown to an amount of over $200,000.00.

Relevante professionals were asked to step in and review the entire A/R process of the department and reduce the outstanding A/R.

Relevante professionals first made a thorough review of the A/R and determined why it had grown, and also helped in collecting the A/R. By March of 2005, the A/R over sixty days old was reduced to under $10,000. Relevante’s professionals also designed a systematic process to collect and manage the SLA, billing & A/R processes on a permanent basis.